Parking Policy Review Consultation 

We are currently working with our resident scrutiny group to review our controlled parking policy. We held the first meeting on 10 September and the scrutiny group would like us to ask you some questions about parking  as part of the review consultation. As a resident, your insight and experience is incredibly valuable to us and so we want to hear your views.

Please take time to participate in this consultation before the closing date of Wednesday 14 October 2020 by 5pm, see link below.
Please note if you have any issues with your parking that you wish to discuss further with a member of staff, please call or email our contact centre as per usual on 0300 323 0325 or
Once the review has been complete a copy of the new policy will be available to view on our website.
Thank you for your participation.


Please see minutes from our parking scrutiny meetings below: 

Minutes from first meeting -  10 September 2020

Resident Scrutiny

The Resident Scrutiny group involves up to 10 residents that come together to review a service area agreed with the Customer Services Committee (sub-committee of our board). At the end of a review the group will make recommendations supported with actions that are monitored by our spotlight panel.  New residents will be recruited for another review to ensure that we are always involving different residents. Support and training is provided by an independent facilitator, TPAS and our Community Development team.
By joining the Resident Scrutiny Group, you will work as part of a team with other residents to give us an independent view of our policy, highlighting what works well and what needs improving.
In 2020/21, the areas to be reviewed are controlled parking policy and complaints handling. 

To get involved or find out more, complete the form below or email us at: Alternatively, call 0207 391 5176.

How would you like to be involved?: