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Speak to your Neighbourhood Manager, our Home Ownership Team or an Income Officer

If you are unsure who to book an appointment with; just type Neighbourhood Manager, Home Ownership Team or Income Officer into the Chat Bot. We'll then ask for your postcode and email address, the booking will the come straight through to your email (please check your junk folder if it doesn't come through straight away).

Your Neighbourhood Manager or our Home Ownership team  can help you  with: 

  • Reporting anti-social behaviour and what you can do 
  • Helping you talk to or work with your local Council
  • Moving home by a management transfer or mutual exchange 
  • If you have an idea to improve your neighbourhood
  • If you have a parking question
  • If  you have an issue with your Tenancy or Lease
  • Give you information on other services that we provide which may help you

Our Income team can: 

  • Help you to make a budget
  • Arrange a payment plan with you
  • Help you prioritise your debts
  • Help you access any Benefit Support you might be entitled to

Just click below to find out who you need to speak to and book your time. 

How do I find out who my Neighbourhood Manager?

To find out who your  Neighbourhood Manager is  just ask the Origin chat bot, "who is my neighbourhood manager?" The chat bot will then send an email to you with the name of your  Neighbourhood Manager and whether they are in the Inner London or Outer London area. (Please check your junk folder if it doesn't come through straight away)  - You can then click on the link in the email to book an appointment. 

How do I book an appointment as a homeowner?

If you are a homeowner then you will just need to find out who is responsible for your property by asking the Origin Chat Bot and then make a booking below. (Please check your junk folder if it doesn't come through straight away)  You can then click on the link in the email to book an appointment. 

If you know who your Neighbourhood Manager or Home Ownership team member is please use one of the links below to book your appointment.