Coronavirus scams

It is important to remain cautious of scams and fraudulent activity happening which is exploiting the Coronavirus pandemic.  The  National Trading Standards initiative Friends Against Scams has made this list of ways to protect you and your loved ones from becoming victims of coronavirus scams.

 

Please be aware of people offering or selling:

  • Virus testing kits- these are only offered by the NHS.

  • Vaccines or miracle cures- there is currently no vaccine or cure for  Covid-19.

  • Overpriced or fake goods to protect yourself from coronavirus such as anti-bacterial products.

  • Shopping or medication collection services.

  • Home cleaning services.
     

Protect yourself and others by:

  • Not rushing into making a decision. If it sounds too good to be true, it probably is

  • Only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information

  • Don't assume everyone is genuine. It's okay to reject refuse or ignore any requests. Only criminals will try to rush or panic you.

  • If someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone attempts to pressurise you into accepting a service, they are unlikely to be genuine. Check with family and friends before accepting offers of help if you are unsure.
     

Who to contact

  • For advice on scams, call the Citizens Advice Consumer Helpline on 0808 223 11 33

  • To report a scam call Action Fraud on 0300 123 2040

  • Contact your bank if you think you have been scammed