Keys and fobs
If you have lost your keys / fobs to communal areas, or if you just need another set - in most cases, we can provide replacements. There usually is a charge for additional keys and/or fobs.
We can't provide:
- keys to front doors of properties.
- keys for windows and post-boxes - these are given to you when the property is let.
If you don't have one of the keys listed above then you will need to arrange for replacements or for a lock change yourself.
If you take out contents insurance (which we strongly urge you to do), it will usually cover key and lock replacement.
Apply for a replacement key or fob
If you have a question about a key or fob, please complete the form below and we will get back to you within one working day.
If you have lost your key/fob and need a replacement, we will contact you to arrange payment for the replacement.