Unacceptable Behaviour Policy Feedback

We are currently reviewing our Unacceptable Behaviour Policy and would like your feedback on this. Our Customer Resolution Manager, Hayley, talks through the Unacceptable Behaviour Policy in the video below:
www.youtube.com/watch?v=1KWgxNe_kng

There is a draft copy of our Unacceptable Behaviour policy and a link below to a survey that we would like you to complete for your feedback on the policy.

Unacceptable-Behaviour-Policy.pdf

https://www.surveymonkey.co.uk/r/Unacceptable