News and Events - Origin Housing

The roadmap out of lockdown for our services

12/04/2021

We’ve made a roadmap for our services with key dates and adjustments we’re making in line with the gradual ease out of lockdown. These plans may change in response to government guidance. All residents will get a copy of this in your next rent statement, which you should receive within the next few of days. Click the image below to download a high resolution PDF version.

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Monday 12 April

Reception services

Eversholt St reception area reopens- covid-secure set up
Watermill Lane Office remains closed
Ponders End and other Care and Support offices remain open

Repairs, compliance and health and safety work

Home visits to continue for repairs and fire safety work
Estate inspections carried out in person where possible
All compliance and health and safety work continues as it did before covid, with digital options used where possible

Estate and housing services

Cleaning and caretaking services continue as usual
Neighbourhood manager audits and visits - mainly virtual

Lettings and sales

Digital viewings continue, tenancies and purchase agreements are signed online, keys handed over in-person

Community

Our community halls remain closed

Monday 17 May

Services remain the same with these changes:

We aim to do more visits to your homes where possible.
Community halls can re-open with limited usage-social distancing and covid-secure measures in place.

Monday 21 June

Services remain the same with these changes:

Reception services

Assisted self-serve available in Eversholt St reception
Review of Watermill Lane completed