Our 'Getting to know you' survey

Why are we asking?  

We want to make sure that we offer you services that are right for you. Understanding who our residents are and your needs is important to us. We want to make sure that it is easy for you to get what you need from us, for example a repair, help with cost of living, or asking for help.   

What’s in it for you? 

By letting us know more about you we can make sure our people have the right training to help you, we can let you know of services in a way that suits you and we can include you in helping design those services.  

When do you need to complete by?  

We will let you know on the email that we send out to you. If you are a joint tenant, we will be contacting the other person directly. This may not happen at the same time as you.

What happens next?  

Once you have filled in the survey, the information will be updated on your record. We’ll also be entering you into a prize draw for the chance to win one of 10 £20 vouchers.  

If you have any questions you can email enquiries@originhousing.org.uk  

Your personal data is used to manage your tenancy, to provide care and support to you and members of your household, to process payments, maintain the property meet and our obligations as a landlord.  You can read more here.