The Resident Scrutiny group involves residents that come together to review a service area agreed with the Customer Services Committee (sub-committee of our board). By the end of a review the group will make recommendations supported with actions that are monitored by our spotlight panel. Support and training is provided by an independent facilitator and our Community Development Team.
By joining the Resident Scrutiny Group, you will work as part of a team with other residents to give us an independent view of our policy, highlighting what works well and what needs improving.
In 2020/21, the areas to be reviewed are controlled parking policy and Complaints handling.
To get involved or find out more complete the get involved form or email us at: firstname.lastname@example.org
Alternatively call 0207 391 5176.