Emergency transfers for people at risk


If  it is no longer safe for you to continue living in your home, for example, because you have experienced domestic abuse or harassment, we will try and find you a new temporary or permanent home as quickly as possible. This is called a "management transfer". 

This option will also be accessible to you if you:

  • have a severe medical condition or
  • experience other difficulties (like domestic violence or hate crime) 

that makes it impossible for you to remain in your current home. 

As a part of a management transfer, we will:

  • offer you one home that  is the same size and type as your current home.
  • not use a management transfer to offer you a bigger home. 

If you feel you are at risk by remaining in your home, please get in touch with us on 0300 323 0325 immediately.