Carol Carter joined Origin as Chief Executive in April 2017.  She has over 35 years' experience in a wide range of roles and organisations across the housing sector with experience in driving organisational change and delivering high-quality customer services; effective and efficient housing and property management and community investment; ensuring value for money and building strong external partnerships.
Prior to joining Origin, Carol was Group Director of Housing for six years at Hyde with responsibility for managing 50,000 homes.  Previously she worked for a range of housing associations, inner London and rural local authorities, as well as a three year period in consultancy, including experience at Savills. She is Chair of the National Housing Federation’s executive advisory group - the London Leaders Forum and a member of the Placeshapers Board and the Euston Town Business Improvement District Board. Carol holds a degree in Social Science and the Professional Qualification of the Institute of Housing.
Declared interests: Carol is a Trustee of P3, a national support services charity.

Gloria joined us in December 2018 from Clarion Housing Group, where she has been working as a consultant advising on system implementation and integration following the merger of Affinity Sutton and Circle Housing.  Prior to that, Gloria was the Director of Finance for East Thames Housing Group, a G15 member, where she was responsible for the core finance functions and led the Finance transformation programme and previously worked in a range of roles for Wandle Housing Association, Metropolitan Housing Partnership and Affinity Sutton Group. Gloria is currently an independent member of the Audit Committee for Phoenix Community Housing, the first resident-led housing association in London and she is a Fellow member of ACCA.
Declared interests: Gloria is an independent member on the Audit and Risk Committee for Phoenix Community Housing and an independent member of the Credit Committee of MORhomes plc.

Lisa joins us as an experienced property and compliance professional most recently from Shepherd's Bush Housing Group, where she led a multi-disciplined investment and assets team. Prior to this Lisa was with Clarion housing for 16 years through its various transformations and mergers.
She has a genuine commitment and the knowledge to establish a robust health and safety compliance culture and manage our assets and stock investment programme effectively, to ensure residents feel safe and secure and proud of their homes.
Lisa is also a board member of Red Kite community housing, a resident lead organisation based in Buckinghamshire.
Declared interests: Lisa is a Non-Executive Director of Red Kite Community Housing Board.

Gareth is a qualified Building Surveyor with over 25 years’ experience in residential development work. He previously worked for PCHA in a range of development roles including Regional Development Manager and Head of Land & New Business, and at Genesis Housing Association, where he held the post of Assistant Director of Development before joining Origin as Development Director in early 2006.
Declared interests: Gareth is a member of the Asset Management and Development Committee for Waltham Forest Housing Association.
 

Pam joined Origin in January 2022 and brings a considerable track record in delivering housing and resident services at Director level. Pam was most recently Operations Director at THCH and prior to that led sizable teams at Catalyst Housing as the London Area Director and Southern Housing Group as Director of Housing and Resident Services.
She is a champion of providing excellent customer focused services and resident engagement. Pam is a member of the Chartered Institute of Housing and holds an ILM certificate in coaching and mentoring.
 
Declared Interests: Pam is the Chair of Apna Ghar Housing Association, a BME London housing provider focusing on residents with disabilities.